Order by phone +4177-900-01-22
or from lycamobile 93#
If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us
Lycamobile has a multi-lingual customer service team and can be reached by telephone from 09:00 to 18:00 every day.
To contact Customer Services:
  • Dial +4177 900 01 22 or 93# from your Lycamobile
    Charges:CHF 0.19 per call.
  • You can also dial +4177 900 01 22 from another phone or from abroad.
    Charges: call charges may vary depending on network operators.
  • You can contact Customer Service via e-mail :
  • Use the form below:


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If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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